Communications N220 Guía de usuario Pagina 54

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Chapter 4 Troubleshooting
N220 User’s Guide
54
4 If the problem continues, contact the vendor.
4.3 Accessing the ZyXEL Utility
I cannot access the ZyXEL Utility
1 Make sure the N220 is properly inserted and the LEDs are on.
2 Install the N220 on another computer.
3 If the error persists, you may have a hardware problem. In this case, you should
contact your vendor.
4.4 Link Quality
The link quality and/or signal strength is poor.
1 Scan for and connect to another AP with a better link quality using the Site
Survey screen.
2 Move your computer closer to the AP or the peer computer(s) within the
transmission range.
3 There may be too much radio interference (for example from a microwave oven,
or another AP using the same channel) around your wireless network. Lower the
output power of each AP.
4 Make sure there are not too many wireless stations connected to a wireless
network.
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